Tech Concierge Overview
Thoughtful, Lasting Technology Support for Your Home and Life
Most technology help ends the moment the problem is fixed. You're left on your own until something breaks again.
That's not how we work.
Real technology confidence doesn't come from a single visit or quick fix. It comes from thoughtful guidance over time—steadily building skills, slowly implementing the right tools, and knowing someone is always there when questions arise.
Our subscription service provides ongoing monthly visits to your home, where we work together to clean up digital clutter, strengthen security, organize what matters, and thoughtfully introduce technology that genuinely improves your daily life.
This isn't about rushing through a list. It's about sustainable change that lasts.
6-Month Technology Foundation Program
Monthly in-home visits + unlimited phone and text support
Month 1: Digital Assessment & Security Foundation
We begin by understanding your current technology landscape—what's working, what's frustrating, and what you actually need. We'll secure your most important accounts with strong passwords and set up a password manager you'll actually use. You'll leave this session knowing your digital life is more secure than when we started.
Month 2: Email Mastery & Digital Communication
Tame your inbox with practical organization strategies that match how you think. We'll clean out clutter, set up folders that make sense, reduce spam, and ensure you can confidently send, receive, and manage email. We'll also verify your backup email and recovery options are properly configured.
Month 3: Photos & Memories Organization
Gather scattered photos from phones, computers, and old devices into one organized system. We'll set up automatic backups so precious memories are never lost, teach you simple ways to share photos with family, and create a clear structure you can maintain going forward.
Month 4: Essential Accounts & Subscriptions Audit
Review every account and subscription you're paying for. We'll cancel what you don't need, update payment information where needed, and create a master list of everything you're subscribed to. You'll understand exactly what you're paying for and why.
Month 5: File Organization & Backup Strategy
Organize important documents, financial records, and files so you can find what you need when you need it. We'll implement a reliable backup system (3-2-1 strategy) to protect everything that matters—local, cloud, and archive copies for true peace of mind.
Month 6: Smart Home Basics & Future Planning
Introduce simple smart home technology that genuinely simplifies daily life—smart lights, thermostat, or voice assistant. We'll only add what makes sense for you. We'll also create a reference guide of everything we've accomplished together and establish a maintenance routine you can follow independently.
12-Month Complete Technology Care Program
Monthly in-home visits + unlimited phone and text support
Includes everything in the 6-Month Program, plus:
Month 7: Health Technology & Medical Portals
Navigate patient portals, schedule telemedicine appointments, and organize prescription refills online. We'll ensure you can confidently access your medical records, communicate with providers, and manage health information digitally.
Month 8: Smartphone Deep Dive
Master the features you use every day—calls, texts, camera, and your most important apps. We'll customize settings for your needs, clean up your home screen, and ensure notifications work for you instead of overwhelming you.
Month 9: Video Calling & Staying Connected
Set up reliable video calling with family and friends. Whether it's FaceTime, Zoom, or another platform, you'll learn to connect face-to-face with loved ones confidently. We'll troubleshoot audio and video quality to ensure every call goes smoothly.
Month 10: Streaming & Entertainment Simplified
Organize all your streaming services, music, and entertainment into one simple system. We'll eliminate remote confusion, teach you how to find what you want to watch, and set up profiles for everyone in your household.
Month 11: Smart Home Expansion (Optional)
Building on Month 6, we can thoughtfully add security features, additional lighting control, or monitoring systems—but only what genuinely improves your life. If smart home isn't right for you, we'll use this time for deeper training on topics that matter most to you.
Month 12: Digital Estate Planning & Long-Term Maintenance
Create a comprehensive digital estate plan—documenting all accounts, passwords, and wishes for your digital legacy. We'll establish emergency access for trusted contacts and ensure loved ones will be able to handle your digital life when the time comes. We'll also review everything we've accomplished together and create a clear maintenance plan for the future.
What Makes This Different
No Rush, Real Results: Technology implemented thoughtfully over time actually gets used. Quick fixes get forgotten. We build lasting skills and sustainable systems.
Always Available: Between monthly visits, you have unlimited phone and text support. Questions don't wait for appointments—we're here when you need us.
Personalized to You: Every session adapts to your pace, your interests, and your real needs. If something isn't working for you, we adjust immediately.
Clean Up, Don't Pile On: Before adding new technology, we organize and simplify what you already have. A solid foundation comes first.
Long-Term Partnership: This isn't about fixing problems and disappearing. It's about being your trusted technology partner over time—someone who knows your systems, understands your preferences, and is always in your corner.
Who This Is For
This program is perfect if you:
Feel like technology is always two steps ahead of you
Want to finally get organized but don't know where to start
Have devices and accounts you don't fully understand
Worry about security but aren't sure what to do
Want someone reliable you can call when things go wrong
Prefer learning gradually rather than all at once
Value having a trusted expert who knows your specific situation
Getting Started
Schedule a complimentary 30-minute consultation where we'll discuss your current technology situation, identify priorities, and determine which program makes the most sense for you.
No pressure. No technical jargon. Just an honest conversation about whether we're the right fit.