Where Do You Fit in the Digital World?
At MST, we hear it all the time: "I’m just not a tech person." But here’s a secret: being a "senior" doesn’t mean you have to be a computer expert, and it certainly doesn’t mean you’re "behind." Everyone uses technology differently. Some of our clients want to master the latest gadgets, while others just want to see photos of their grandkids without the screen freezing.
To help you get the best out of your devices, it helps to identify your "tech personality." We’ve broken it down into four simple groups. Which one sounds most like you?
1. The Digital Pioneer
The "I’ve got this" User You likely used computers during your career or simply enjoy seeing what the latest gadgets can do. You aren't afraid of a new iPhone; in fact, you’re probably the person your friends call when their Wi-Fi goes down.
Your Goal: You want your tech to work faster, stay secure, and be "top of the line."
How we help: We don’t waste your time with the basics. We focus on high-level security, cloud backups, and clever shortcuts to keep your digital life running like a well-oiled machine.
2. The Reluctant Pro
The "I’ve done my time" User You know your way around a keyboard, but frankly, you’re tired of it. You used tech for 40 years at work, and now that you’re retired, you’d rather be in the garden or reading a book than dealing with another "system update."
Your Goal: Efficiency. You want to check your bank balance, send an email, and get off the screen as fast as possible.
How we help: We keep things "no-nonsense." We help you cut through the clutter, silence annoying notifications, and make sure your tech serves you—not the other way around.
3. The Eager Apprentice
The "Show me how" User Technology might feel like a foreign language to you, but you’re excited to learn! You might worry about "breaking the computer," but the reward of a FaceTime call with family makes the effort worth it. You probably keep a notebook nearby to write down the steps.
Your Goal: Connection. You want to participate in the digital world without the stress of getting lost in the menus.
How we help: We provide patience and "cheat sheets." We use large-print instructions and focus on the "big wins"—like how to share photos or join a Zoom club—while building your confidence one click at a time.
4. The Paper Defender
The "If it ain't broke, don't fix it" User You prefer a paper map to a GPS and a physical checkbook to an app. You might have a smartphone because your family insisted, but you often leave it in a drawer or turned off. To you, technology feels like an unnecessary complication.
Your Goal: Simplicity and Safety. You only want the bare essentials that actually make your life safer or easier.
How we help: We move at your pace. We won’t force you to go "paperless." Instead, we focus on "life-line" tech—like making sure you can call for help easily or use a simple app for transportation.
Why Does This Matter?
At MST, we don't believe in a "one size fits all" approach. Whether you want to master the latest software or you just want your printer to stop acting up, knowing your style helps us speak your language.
Technology should be a tool that fits your life, not a chore that causes you stress.